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Client case, first software client

A moving company that runs fully digital

Our first software client is a moving company. Their work was scattered across a standalone website, Excel schedules and separate quoting and invoicing programs. We built one platform around it where everything comes together, from first request to final invoice.

4 → 1

From four separate tools to one platform

1 flow

From quote to invoice in the same system

24/7

Customer portal, always available

Het platform in beeld

The Vermaat Support platform: dashboard with quotes, planning, CRM, invoicing and a customer portal, plus the website for the moving company

The challenge

The work was scattered across separate systems

Every part of the business had its own tool, and they didn't talk to each other. That meant double work, retyping and information getting lost between the programs.

  • A standalone website that wasn't connected to anything else
  • Crews and routes planned by hand in Excel
  • Quotes drawn up separately in Word, then retyped
  • Invoicing in a separate package, with no integration
  • Customers calling to ask about the status of their move

Before, separate from each other

  • Standalone website
  • Planning in Excel
  • Quotes in Word
  • Invoices apart
  • Customer calls for status
Now

One platform

Website · Portal · ERP

PlanningCRMInvoicingHoursAI

What we built

One platform, built around the process

Not a standard package the business had to bend to, but tailored software that follows their way of working. From first request to final invoice, everything runs through the same system.

  • Quotes and requests

    Requests come in and are turned into quotes in the same system, with no retyping.

  • Planning and calendar

    Crews, routes and equipment scheduled smartly on one central planning board.

  • Time tracking

    Hours are logged from the work floor and flow straight through to invoicing.

  • Invoicing

    Invoices generated automatically from the job, linked to the bookkeeping.

  • Customer portal

    Customers follow the status of their move themselves and no longer need to call.

The result

From scattered tools to grip and overview

  • One system from first request to final invoice, no scattered tools that don't cooperate
  • No more double work: data is entered once and carries through
  • Customers track their own move, which cuts down on phone calls
  • Planning, hours and invoicing line up, so fewer mistakes
What progress!
Owner of the moving company, his first reaction to the preview of the platform, in his own words: "Wat een vooruitgang!"

Do you also work with separate tools that don't cooperate?

The same approach works for any sector where planning, people and invoicing come together. In a no-obligation conversation we look at where the gains are for you.